June 30, 2020
KEYper Systems Elite Software Release Update – Version 7.0.7486- Is now available to all eligible KEYper System Key Management Systems. Version 7.0.7486 contains many new and important features as well as improvements to your current feature set.
Among the new features are:
- Key Fob Login and Automated Check In and Check Out features decreasing the amount of Touches on the system components.
- KEYper Command Center – Subscribe for Data Backup, Automated Updates, Remote Monitoring and more.
- Localization – The system now can be viewed and operated in English, Spanish, French, German, Dutch and Japanese
- Increased Security – Increased security measures to better protect your data
A complete list of all improvement details included in Version 7.0.7486 are available at the link below. We strongly recommend that you install the update when prompted by your KEYper System or reach out to our customer care team directly for installation assistance and questions.
Guests use many criteria to choose a hotel: price, amenities, customer service, ambience and in today’s connected world — social media. When you’re in the hospitality business, social media can be a two-edged sword. Facebook and Instagram can be your best friends as long as guests post pictures of themselves having the times of their lives.
However, let anything go amiss, and these same guests can turn on you, spreading their gripes and groans for all their friends (and their friends’ friends) to see. Even worse, in these times when safety and security concerns are a staple of our lives, let even one person post on Yelp that his or her room was broken into, or one piece of jewelry went missing, and your worldwide reputation could be damaged.
As a hotel proprietor, you can’t control your guests’ social media accounts, but you can control the keys that keep your hotel safe and secure. One of the most efficient ways to keep track of your keys around-the-clock is with a key control system.
What Is a Key Control System?
A key control system consists of a tamper-proof box for storing keys and/or key cards to be accessed only by authorized staff, but that’s just the beginning. Thanks to user-friendly software controlling the box, it keeps track of who has the key and when.
Should anyone else (even other authorized staff try to return it) the system will send an alert or email to management. In this way, key control systems not only provide tracking of keys throughout the day, but they provide an audit trail for police and insurance investigators, should a room’s security be breached and/or a theft occur.
How Does a Key Control System Work?
When an authorized employee needs a particular key or key card, he or she must check it out of the locked “smart” box — using a PIN, badge, fingerprint or other biometric form of authentication to gain access.
When employees are finished with the key, either at day’s end or when they no longer need it, they must log it back in to its place, using the same form of authentication. This enables the key control system to track which keys were pulled, by whom and for what reason. A comprehensive key control system will allow management to track activity by key; employee; time; and building, room or outdoor location.
Other Areas Where a Key Control System Is Necessary
- Key control systems can limit access to outdoor storage areas that house pieces of equipment that keep your hotel running.
- The limit can restrict vehicle ignition key access to designated licensed and insured drivers.
- The same goes for landscaping equipment, such as chainsaws and power mowers, that require training or skill for safe usage.
- They can restrict access to computers, cabinets, and files that store guests’ personal information or credit card data, allowing only authorized staff entry during restricted office hours.
- Temporary staff and contractors can be issued access to keys, but only for the time they will be needed, with access to be revoked electronically at a set time.
- They enforce company key policy since employees have no choice but to follow protocol.
Key control systems improve workflow since they relieve staff of the need to sign keys in and out throughout the day. The reports they generate can be used for other purposes besides security.
The data generated can serve as a time sheet, rather than requiring each person to clock in and out. This makes work easier for the payroll department as well. Daily usage reports can also be used, not only for judging the operating efficiency of the hotel, but as proof to insurance companies that you are reducing liability in case of possible lawsuits or other customer actions. Bonus: These reports just might lower your premiums!
Some things never change. It is safe to surmise that when the first keys were invented, it didn’t take long for individuals to lose or misplace their keys. It goes with the territory. Key control systems can’t prevent this from happening, but they can give you the ability to monitor and locate your hotel’s keys in real time — even send an alert to management should an employee, inadvertently or advertently, start to walk off the premises with the key. Not only does this reduce the possibility of it landing in the wrong hands, it saves you the cost of having a replacement cut.
September 14, 2018
KEYper Systems Electronic Key Management Systems interfaces with the Lenel OnGuard® access control security system
Harrisburg, NC, 9/14/2018 — KEYper Systems today announced it has received Lenel factory certification and joined the Lenel OpenAccess Alliance Program (OAAP). KEYper Systems Electronic Key Management Systems interface with the Lenel OnGua
rd access control solution adding simple and efficient cardholder/user synchronization with the KEYper Monarch Platform.
“KEYper Systems has completed required factory testing at Lenel to validate the functionality of its interface to the OnGuard system, allowing for cardholder/user synchronizations between the OnGuard platform and KEYper,” said John Marchioli, OAAP product management. “We look forward to their continued involvement in the Lenel OpenAccess Alliance Program.”
“By providing user, credential and access synchronization between KEYper and the OnGuard access control system, we will be helping our customers streamline operations and key management across systems, thereby increasing asset security,“ said Ric Stone, President and CEO, KEYper Systems.
About KEYper Systems
Since 1992, KEYper Systems has been a global provider of innovative key and asset control solutions. Based in Harrisburg, NC, KEYper offers a range of security methods from mechanical boards to state-of-the-art electronic cabinets. KEYper Systems provides security solutions to the top 25 automotive groups in the United States, as well as to top-tier property management companies, military bases, law enforcement, and hospitality organizations. See www.keypersystems.com for more information.
For more information, contact:
Director, Customer Care and Strategic Marketing
Lenel and OnGuard are registered trademarks of UTC Fire & Security Americas Corporation, Inc. in the United States and/or other countries.
September 4, 2018
With the possible exception of towels, nothing changes hands in a hotel more frequently than keys. Not only are they passed back and forth through the front desk every time a guest checks in or out, but housekeeping and maintenance staff also must use them throughout the day. This results in hundreds, if not thousands, of transactions each and every day. For owners and managers, keeping track of all of these keys is a daunting but necessary task.
Knowing where every key is at all times is critical for a number of reasons. If a key goes missing, guests and staff could be at risk. Unauthorized access to valuable assets can lead to theft and much worse. This is why automated management systems make so much sense for hotels. Whether they use a traditional mechanical key setup or electronic cards, ensuring that they are distributed only to those who should have them reduces the chances for misuse. Hotels can benefit from this technology in the following ways:
Key management once involved pen and paper, and still may in some instances. Employees would be responsible for marking who had which keys and for how long. An automated system eliminates this elaborate and time-consuming record-keeping. Because employees are required to have a code or card to access keys, a modern management system always tracks who is taking one, which one is being taken and when. It also notes any time one is returned. With this type of accountability, managers have a much easier time staying organized.
Eliminating Human Error
With so many keys being passed around all the time, it’s easy for them to go missing or be misplaced. However, control systems today frequently include fobs that enable them to be tracked down if they are unaccounted for at any time. They also feature controls that allow staff members to take only the exact key they require. This prevents cases in which employees grab the wrong keys or get them confused with others.
The hospitality industry is all about creating trust. Guests should feel as though they are in good hands. A key management system can help foster that. By restricting access to only those employees who should have the keys at that moment, the chances of someone entering a guest room when they don’t belong there are reduced significantly. Because the system also keeps meticulous records of who has which keys and when, it’s also much easier to pinpoint any malfeasance and deal with it quickly.
When hotels have better control over their keys, they can offer their customers greater confidence and peace of mind. KEYper® Systems has the most advanced selection of products to help hospitality clients. To learn more about what we can do for you or to schedule an online demo of our solutions, contact us today.