Keyper Systems
Service Express 24 | Night Drop Zone
What is the KEYper Service Express 24 and how does it work?

 

 

 

 

 

 

 

 

The KEYper Service Express 24 is a 24-hour automated key dispensing machine that works much like an ATM.

1. The Service Advisor hangs the keys.

2. The customer retrieves the keys.

It's so simple, it makes so much sense, you may be wondering, "What took so long?"

Vehicle pick-up is a snap. Customers simply enter a 5-digit PIN (Personal Identification Number supplied by you or your customer) and the KEYper SE24 dispenses the keys, displays directions to their vehicle and they are on the road in fewer than ten seconds. It's that easy! Warranty customers will appreciate the "no hassle, no wait" convenience this system provides. The KEYper SE24 can also be used to pick up loaner vehicles and is a great tool for "off site" or "mobile service operations" at business complexes.

Simple user input. Preparing the KEYper SE24 for the customer to pick up their vehicle couldn't be easier. Simply enter your service advisor code and hang the keys on the actuator (indicated on the display screen) and you are done.

Will the KEYper Service Express 24 improve my bottom line?

Increase your service revenue. In addition to keeping the customers you have, and gaining more through positive referrals, you will be pleased with the KEYper SE24 promotional capacities. The "Welcome Screen" is customizable so in addition to your company name, you can provide a scrolling message (up to forty characters) to advise your after hour customers of your "monthly specials."

Streamline your labor usage. You will find the KEYper SE24 useful in streamlining your labor. Your staff can now prepare vehicles throughout the day for pick-up via the KEYper SE24 avoiding the long lines of customers at the end of the day. Happier employees produce satisfied customers...you get the idea!

Increase customer loyalty and close the sale. Whether you sell and service vehicles or you are a "service only" facility, you'll be able to distinguish your company from the competition and provide your customers with a positive response when they ask, "Why should I do business with your company?" We provide you with promotional materials that will encourage your customers to find out more about the valuable new service you are providing with the KEYper SE24.

Measure customer satisfaction. The KEYper SE24 software allows you to "turn on" and "turn off" specific questions that measure your customer's satisfaction with the overal service experience, as well as the customer's satisfaction with the KEYper SE24. The system provides on-screen or printed reports of your customer's responses.

Is the KEYper Service Express 24 a Secure Product?

No matter which KEYper SE24 system you purchase, you'll quickly notice that we haven't spared any expense in construction. The cabinet is made of heavy 12-gauge stainless steel with a durable, baked on powder-coated finish.

Vandal resistant design. The KEYper SE24 is designed with a multi-point locking system making our unit virtually impenetrable. Security is also built into our software to automatically lock out anyone who inputs three incorrect PINs, which prevents attempts to retrieve keys by random entry. A simulated video camera window with flashing LEDs is clearly visible to discourage vandalism.

Service advisor tracking. The software provides for a single "administrator" code with full access to software functions. In addition, you can have up to ten "service advisor" codes that allow limited access to software functions. The system will track customer PINs entered by each advisor, and will report PINs that have been incorrectly entered by the customer. A report detailing the last 200 transactions is available along with overall usage statistics for quarters, six months, years and lifetime.

Is the KEYper Service Express 24 Easily Installed?

Installation is simple. All KEYper SE24 models can be easily installed onto any wall surface with our three-bolt mounting system. All three mounting bolts are hidden and only allow access from inside the unit.

Plug and go ready. The KEYper SE24 is designed so you can simply hard wire into any 110/120 volt AC supply and you are ready to go. We have even designed the system with a "Set Up Wizard" that quickly walks you through the simple setup instructions, allowing you to customize system software features.

Virtually Maintenance Free

The KEYper SE24 has been designed to provide years of reliable, trouble-free service. It is built to last! In the unlikely event that a problem does occur, we have designed the system to be modular with "quick change" components. We can have a "spare in the air" and delivered to you within two business days or less.

Transaction Reliability

The KEYper SE24 is designed to provide maximum reliability in all weather conditions. The system has been tested in simulated conditions of blowing rain, dust, vibration, humidity, and extended temperatures. The system has been successfully tested at temperatures from -40F to 158F (-40C to 70C). In the event of a power loss, the system is smart enough to remember all codes, PINs, and message screens until power is restored.

Is the KEYper Service Express 24 easy to use?

Customer-friendly graphics. All of your customers (even the ones that don't like computers) will appreciate how easy the KEYper SE24 is to use. The combination of graphics and language instructions minimize the potential for confusion and assures a user-friendly experience.

Powerful (but simple) Software. KEYper Systems has developed the software to blend the perfect combination of ease of use and flexibility. The software allows you to modify the "Welcome Screen," "Thank You Screen," and "Three Strikes Security" message preventing random guessing. You can optionally provide your customer with a "Parking Space Location" and directions to a "Customer Vehicle Pick Up Lot."

Can the KEYper Service Express 24 Grow With US?

Models from 2 bays to 100. The KEYper SE24 is available with as few as ten key actuators and as many as forty to accommodate any service facility and any budget. There are four models to choose from with each model incorporating the same powerful software features.

 
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